Flights and travel plans can change at any hour. VIP Airport Taxi remains available day and night to review important information connected to your private airport transfer. Call for urgent updates close to the pickup time or send written details by email when the request is not immediately time-sensitive.
An airport journey can be affected by a delayed flight, an early landing, longer baggage collection, a changed hotel, an incorrect pickup address or a different passenger count. These details can influence the planned time, route and required vehicle.
Our support line gives passengers and booking coordinators a direct way to provide new information. Requested adjustments remain subject to vehicle availability, route planning and confirmation by VIP Airport Taxi.
The best channel depends on how soon the information could affect the scheduled pickup.
Call when the vehicle is due soon, the passenger cannot find the meeting point, a flight has changed or another immediate issue could affect the transfer.
Email is useful for flight confirmations, written address information, passenger lists and changes that do not require immediate attention.
Use the website contact form for general questions, future planning, business enquiries or a request that is not connected to an approaching pickup.
Contact us when new information could affect the planning, timing, vehicle or execution of the journey.
Send the correct flight number and explain what has changed so that the available arrival information and planned pickup can be reviewed.
Request a review when the pickup time, date, destination, passenger telephone or another essential detail changes.
Ask for assistance with an airport terminal, arrivals area, hotel entrance, station pickup or another agreed public collection point.
Inform us when baggage collection, immigration, customs or an oversized-item procedure is taking longer than expected.
Report a changed passenger count, child-seat request, wheelchair, pushchair or special-luggage requirement before the journey.
Provide the new complete address and wait for confirmation before treating a route or destination change as accepted.
A passenger name alone may not be sufficient when several airport transfers are scheduled. Include the date, route and relevant flight information.
Add the following information before explaining what has changed or which assistance is required.
The complete flight number is more useful than a landing time alone because it helps identify the correct arrival when the airline timetable changes.
Report a flight updateCheck that the correct airline, flight number, arrival airport, travel date and passenger telephone were supplied during booking.
Contact support with the new complete flight number. A changed airline or rebooked flight may not be connected automatically to the original arrival information.
Provide the passenger name and flight number so the available arrival information and planned airport collection can be reviewed.
Keep the passenger telephone switched on. Contact support when baggage, immigration, customs or another terminal procedure is taking longer than expected.
Follow the confirmed airport and driver instructions. Call when the passenger cannot locate the agreed public meeting area.
A modification can affect the route, driver schedule, luggage capacity and assigned vehicle.
Provide the requested new time and explain why it has changed. Availability depends on the existing transport schedule.
Send the complete new address, including city, postcode, building number and useful entrance information.
Include every adult, baby and child. A larger party may require a different vehicle or more than one vehicle.
Declare extra suitcases, pushchairs, wheelchairs, golf bags, work equipment and other large items before the journey.
Requested adjustments need to be reviewed against the planned vehicle, route and driver schedule.
Early communication gives us more opportunity to review the request and determine which operational adjustment may be possible.
Provide one reachable coordinator and the complete information for all passengers, addresses and luggage.
Confirm the number and ages of the children, requested child seats, pushchairs and total family luggage before departure.
Each vehicle carries a maximum of eight passengers, subject to luggage. More than eight passengers require at least two vehicles.
Provide the complete hotel name, passenger name, reception or entrance and a mobile number available to the traveller.
Identify the company coordinator, passenger, flight, destination, invoice information and any Meet and Greet requirement.
The quote page allows you to enter the route, date, pickup time, passenger count and luggage before reviewing the available vehicle option.
Call the support line with the passenger name, travel date, route and correct flight information. Keep the passenger telephone available after contacting us.
Find practical information about flight delays, reservation changes, terminal waiting time and urgent communication.
View all frequently asked questionsVIP Airport Taxi provides a 24/7 airport transfer and support service. Advance reservations remain recommended, particularly for early, late, group or larger-vehicle journeys.
Call +32 474 88 44 64 for time-sensitive airport transfer support.
Send written journey and flight information to info@vipairporttaxi.com .
Contact support with the passenger name, travel date and correct complete flight number. The available flight information and planned pickup can then be reviewed.
Flight information can be reviewed when the correct airline and flight number have been supplied. Inform us when the airline or flight number changes.
Contact support with the new airline and complete flight number. A rebooked flight may not be connected to the information supplied for the original reservation.
Contact support as soon as possible when checked luggage, oversized baggage, customs or immigration is taking longer than expected.
Call the support number and provide the passenger name, airport, terminal and current location. Keep the passenger mobile telephone available.
You can request a new pickup time. The change depends on timing, vehicle availability and driver planning and is only confirmed after it has been reviewed.
You can request a route change by supplying the complete new address. The adjustment may affect the route, availability and transfer price and requires confirmation.
No. A significant change should not be treated as confirmed until VIP Airport Taxi has reviewed and acknowledged it.
Call when the information is urgent or the scheduled pickup is approaching. Email is more suitable for information that is not immediately time-sensitive.
Provide the passenger name, travel date, pickup location, destination, reachable telephone and complete flight number. Then explain clearly what has changed.
Contact support before the journey. A higher passenger count may require another vehicle and must be reviewed together with the luggage requirement.
Contact support with the number and type of additional items. Vehicle suitability depends on both passenger and luggage capacity.
Contact us before the journey with the number and ages of the children. The request must be reviewed and confirmed.
The maximum capacity is eight passengers per vehicle, subject to luggage and special-item requirements.
At least two vehicles are required because the maximum capacity is eight passengers per vehicle.
Yes. Provide the passenger name, hotel, travel date, route, flight information and a telephone available to the actual traveller.
Yes. A company coordinator can contact support using the passenger name, journey details, flight information and reachable traveller telephone.
You can call to discuss a new journey. For a complete online price request, use the transfer booking page .
An additional stop can be requested, but it must be reviewed because it affects the route, pickup timing and transfer price.
No. Changes depend on timing, distance, driver planning, vehicle availability and passenger and luggage capacity.
No fixed driving time can be guaranteed because the journey depends on traffic, road works, weather, events and other route conditions.
Call for time-sensitive support, email your booking and flight information or use the online quote page to arrange a new private airport journey.
